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Virtual Phone Number Pricing Explained: Monthly, Setup, SMS and Renewals
Virtual phone number pricing has four parts — a monthly price per number, the plan length you pay upfront, a one-off fee only if you choose a specific number, and per-message charges for outgoing SMS. With Fully Signal, incoming SMS and calls are free and unlimited, there is no contract or platform fee, and longer plans cost less per month.
In this article
Virtual number prices can look confusing: rental, setup, per-minute rates, SMS fees, bundles. This guide breaks down virtual phone number pricing into its parts and shows exactly how Fully Signal charges, for both personal and wholesale numbers.
The four parts of the price
| Part | What it is | Fully Signal |
|---|---|---|
| Monthly price | Rent for the number | Per number, per month, shown per location |
| Plan length | How many months you pay at once | 1, 3 or 12 months for UK numbers; 3 months for Australia and Brazil |
| Setup | One-off charge when the number is assigned | None of ours for any available number; a small one-off fee to choose a specific number |
| Usage | SMS and calls | Incoming SMS and calls free and unlimited; outgoing SMS a few cents per part |
There is no account fee, no monthly platform fee and no contract.
Monthly price and plan length
Each location has one or more plans. You pay the full period upfront, and the number renews for the same length:
- First charge = setup (if any) + months × monthly price
- Each renewal = months × monthly price, every period
Longer plans cost less per month, so a 12-month UK plan is the cheapest way to keep a number long term. Some networks set a minimum term — Australian and Brazilian numbers are paid 3 months at a time.
Setup and the chosen-number fee
- Any available number: we charge no setup fee. Where the network itself has a one-off connection charge for a location, it is shown before you buy.
- A specific number you pick from the list: a small one-off fee for choosing it. It replaces the network's own selection charge.
SMS and calls
| Price | |
|---|---|
| Incoming SMS | Free, unlimited |
| Incoming calls (forwarded to SIP) | Free |
| Outgoing SMS | A few cents per message part, per location |
| Outgoing calls | Not in the retail service yet; available to partners with their own SIP platform on request |
A long SMS is split into parts of about 160 characters (fewer with emoji or non-Latin characters), and each part is charged. Outgoing SMS go to numbers in the number's own country, and premium-rate ranges are refused before any charge — so a bill can never explode from fraud.
Paying: a prepaid balance
Numbers are paid from a prepaid balance, topped up by card.
- Personal (retail) numbers: you need at least €10 on the balance to buy a number, so credit is left for SMS. A saved card can pay what the balance lacks at renewal.
- Wholesale numbers: partners pay from the same balance as their eSIMs. Once phone numbers are approved, the minimum single deposit becomes €150 (how to resell phone numbers).
Renewals, suspension and cancellation
- Five days before a renewal, you get an email if the balance will not cover it.
- If the renewal cannot be paid, the number is suspended: new SMS are kept but locked.
- Top up within 7 days and it reactivates (with a small reactivation fee); after that the number is released.
- Cancel any time: the number stays yours until the end of the paid period. Paid periods are not refunded.
Retail vs wholesale prices
| Retail (personal) | Wholesale (partners) | |
|---|---|---|
| Who | Anyone with a free account | Approved partners with funds |
| Where | /phone-numbers | /wholesale-phone-numbers |
| Monthly price | Retail | Lower, before your own margin |
| Chosen-number fee | Small one-off | Lower |
| Branding | Fully Signal | None — white label |
FAQ
How much does a virtual phone number cost?
A monthly price per number, paid for 1, 3 or 12 months at a time depending on the location. Incoming SMS and calls are free; outgoing SMS cost a few cents per part.
Is there a setup fee?
Not for any available number. Choosing a specific number adds a small one-off fee.
Are incoming SMS really free?
Yes. Incoming SMS and incoming calls are free and unlimited.
What happens if my balance runs out?
The number is suspended and its new SMS are locked. Top up within 7 days to reactivate it; after that it is released.
Can I get a refund if I cancel?
Cancelling stops the next renewal. The number works until the end of the paid period, which is not refunded.
